FAQ

​How Do I Place An Order?

 

Currently, ordering online can only be done through email. Please send us the item names, sizes and quantities of what you want, along with your name and mailing address.

 

Once we get your email, we will quickly contact you to confirm your selection and talk about payment options. Once all is confirmed, we will start creating your items right away, and have most orders done within 24 hours.

Shipping

 

Our shipping costs are as follows:

Across Canada

1 item - $4

2 - 12 items - Free Shipping

Wholesale (13+ items) - We will contact you for overall pricing

In the Vancouver, BC area? We can talk about picking up or dropping off your order when you contact us!

To the US

1-4 items - $8

5-12 - We will contact you to find the best rate

Wholesale (13+ items) - We will contact you for overall pricing

International

1-4 items - $10-$13   (Depending on destination)

5-12 - We will contact you to find the best rate

Wholesale (13+ items) - We will contact you for overall pricing

Payment Options

 

Our current payment options are by cheque or money order. We are looking at online payment options and will update the site once it is set up.

Returns & Cancellations

 

We will accept cancellations before items are shipped. We do not accept returns or exchanges - however if there is an error or problem with your order we will be happy to work with you to fix it, please contact us.

 

Privacy Policy

 

Our website will not be tracking or sharing any personal information about you, nor will ever we be selling any information gained from your use of our website.

We do use Cookies to analyze user activity in order to improve the Website. Currently, we use Wix and Google Analytics to track anonymous information about what people do when on our website. For example, we do not track who is looking at certain pages, but we can see how many people from different cities are looking at pages. This is as exact as it gets.

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